Door Surgeon About Us, Doors, Locksmith Nisku

About Us - Door Surgeon Nisku

residential doors and garage doors repaired by Door Surgeon Nisku

Door Surgeon door and garage door repair technician and service truck Nisku

Garage doors are what we do!

With 6 service trucks and 12 experienced team members bring a large variety of experience and professional solutions to each and every project. Installation and repair are where we excel. Door Surgeon comes to your door with truck, tools, inventory, and manpower ready to take on your project needs. Home or business, it's all part of Door Surgeon's superior service. For new garage doors in Nisku or garage door repair in Nisku, it’s got to be Door Surgeon. Door Surgeon About Us, Doors, Locksmith Nisku.

If you are in need of assistance with repairing garage door locks in Nisku, Door Surgeon can assist with that too. Door Surgeon can provide many locksmith services ranging from repair of old garage door locks to the entire garage door lock replacement. Door Surgeon stand behind all the door locks and products reliability and durability.

Push for Map Directions

Our Philosopy:

Since 2008, we’ve been working to make our industry a little better—offering higher quality, greater value, and service you can truly count on. We’re still guided by that same caring spirit today, giving each customer personal attention while always striving to elevate our standards even more.

Door Surgeon is committed to continuous improvement at every level of our company. We actively support our mobile service technicians and in-shop repair professionals in expanding their expertise through robust corporate training and specialized distance-learning programs in access control, automatic door repair, residential garage door repair, and commercial overhead door repair.

Every new team member completes a police security clearance, a thorough review of our corporate policies and procedures, and—whether working in the shop or on the road—an extensive series of safety programs. This commitment to training, clear guidelines, and safety may require time and investment, but it reflects our dedication to delivering consistent, superior, and professional service across the wide range of products and repairs our customers rely on.

Safety matters in every part of our work. All of our mobile and in-shop service providers receive clear safety training and instructional videos, and our mobile installation and repair technicians take their preparation even further by completing advanced safety courses, including the POST (Petroleum Oriented Safety Training) program.

Insurance is an essential part of protecting both our team and our customers. Policies, procedures, and solid safety training create a safer workplace, but having proper coverage ensures peace of mind when the unexpected happens. That’s why Door Surgeon invests in $5,000,000 in liability insurance and $2,000,000 in vehicle insurance. We’re committed to respecting our customers’ property and avoiding any risk of damage or injury. We also maintain full WCB coverage and provide access to Alberta Blue Cross benefits for employees who opt in.

Professional service depends on having the right tools. Door Surgeon has invested greatly to ensure our mobile trucks and shop service centres are equipped with a wide range of standard and specialized tools for any repair or installation. Our mobile units carry thousands of dollars’ worth of equipment—saws, drills, door-adjustment tools, and more—so we’re ready for jobs big or small. In our in-store service areas, we use a full array of hand tools and specialty tools to meet every customer’s door and garage door repair needs.

Every Door Surgeon van and on-site service vehicle is newer, well maintained, and clearly marked with our company logo for easy identification. Our bright yellow vans are insulated to keep technicians warm during winter service calls, and each vehicle is fully stocked with commonly used inventory to handle typical on-site repairs, hardware needs and installation requirements. We continually invest in maintaining our fleet—a commitment that can be costly at times, with regular windshield replacements, brake repairs, fluid checks, and tire changes—but it’s essential to ensuring safe, reliable service for our customers.

Door Surgeon has made substantial investments in mobile tablets, cell phones, point-of-sale systems, inventory software, and GPS technology to support our technicians in the field. These tools allow them to provide accurate on-site quotes, verify inventory in real time, accept electronic payments, issue emailed receipts, and stay in quick, clear communication with our call-centre dispatch team. They also ensure technicians can easily access guidance from team leaders when they encounter unique or challenging door or garage door repair situations.

For more than 17 years, Door Surgeon has built the skills and experience needed to provide exceptional garage door repair services. We repair and replace garage door springs, rollers, hinges, cables, tracks, and weatherstripping, and we service garage door openers, safety sensors, and overall door alignment. Our expertise also extends to truck roll-up cargo doors and roll-shutter repairs and replacements.
Alongside our garage door work, we offer key cutting, remote programming, door hardware repair, patio and screen door servicing, window bar installation, padlock solutions, and safe opening. Our mobile technicians are trained to handle a wide range of service challenges, while our in-store team supports customers with hardware repairs and product replacement needs.

Our call centre and dispatch team are equipped to coordinate emergency garage door repair calls as well as schedule convenient appointment times that fit your availability. Whether you need a broken spring replaced, cables repaired, or your door brought back on track, we make sure help is sent quickly and efficiently. Each service van is equipped with cellular communication and GPS tracking, allowing dispatchers to see exactly where every garage door technician is throughout the day. Customers receive a four-hour arrival window and are notified by text and email 20–30 minutes before the technician arrives, ensuring you’re prepared and never left wondering when help will show up.

Our service trucks and sales centres are stocked with Quality Products to support fast and reliable garage door repair. Trucks carry essential garage door components—springs, rollers, cables, hinges, and other common hardware—so most repairs can be completed during the first visit. Our service centres also maintain an extensive selection of residential and commercial garage door hardware as well as residential and commercial door hardware, door handles, deadbolts, panic bars, door closers, automatic openers, electric strikes, access control systems, window bars, patio and screen door parts, padlocks, trailer locks, and a full line of garage door replacement parts.

Quality workmanship and reliable products matter. That’s why Door Surgeon provides a comprehensive warranty, which customers can view anytime by clicking the warranty link on our website.